by Sara Rathburn
ECS has been in business nearly 30 years and, in that time, has seen phone system technologies and offerings change drastically. We make it our priority to stay updated on new developments that could impact your business.
One current change we are closely tracking is the hosted, or cloud, phone system. Different than an on-premise phone system where your equipment is kept on-site, a cloud phone system uses the internet to connect your phones to off-site equipment managed by your chosen provider. Search for information about a hosted phone system and the results can be overwhelming. There are many providers offering many great features at many price points.
What features do I need? What is available within my budget? Why should I consider a cloud phone system?
ECS can help you easily answer those questions and more. To best serve customers, we have positioned ourselves as cloud consultants. We offer hosted phone systems from a variety of carriers so customers can rely on us for a successful solution that meet their specific needs.
Most concerned about price? Does your business require a few necessary features? Your priorities will guide our search for the best hosted phone system solution.
We know the industry. We have access to the carriers. And we work for you – for free!
There is no charge for our cloud consulting. We meet with you to review what phone system you currently have and what type of phone system you want. Next, we set up demos for you from providers who meet your needs and answer any questions. Then we will gather price quotes on your selected hosted phone systems. Finally, we will answer any remaining questions and assist in setting up your agreement with your chosen provider.
Once your agreement is established, ECS can provide you with a quote for any support you may need during set-up of your cloud system - installation, programming, etc. We can also be the call you make if any additional support is needed while the system is in place. We will remain a resource for you any time you need assistance.
Whether the search for a hosted phone system seems overwhelming or you simply don’t have time to compare all the offerings, we can help determine the best phone solution for your business.