News from Electronic Communication Services Inc.

The ECS blog was created to keep you informed and up to date on everything from ECS and industry news to new products and promotions. In here you will find informative posts, downloadable brochures, links to videos, and much more.

Why Your Hotel Should Pay Attention to Online Reviews

Posted on January 10th, 2018 at 2:14 PM

Online reviews are incredibly important and can be the difference between a guest staying at your property or at a competitor's property. Online reviews can also positively and negatively impact your ADR.

92% of consumers now read online reviews
40% of consumers form an opinion by reading just one to three reviews
Star rating is the number one factor used by consumers to judge a business

Don't let poor cell phone signal or other preventable issues lower your online rating and cost you revenue!

Cell Phone Signal Booster System
Do your guests have a quality cell phone signal outside of your building but lose it once they come inside and go to their rooms? Do you receive complaints about the lack of cell phone signal in your hotel?

We are now offering Cell Phone Signal Booster Systems that bring the outside signal inside your building. Cell phone signal is extremely important to guests and a common complaint at hotels. Don't let your lack of cell phone signal earn you a bad review! If you would like a free survey done to test your signal strength and, if needed, a free quote to improve it, please contact us.